You can request deletion of your KametiBook account from inside the app or by contacting support.
Support reviews and processes requests manually. Submitting a request does not immediately delete your account.
If you cannot access your account or no longer have the app installed, you can send an email request without reinstalling the app.
Request deletion from the app
- Open KametiBook and sign in.
- Go to Profile.
- Open Security Center.
- Select Request account deletion.
- Read the consequences and confirm to submit the request.
- Save the request reference shown in the confirmation.
Support reviews requests manually. Email support with the reference if you need an update.
You do not need to close a group before requesting deletion.
After verification and confirmation, groups you organize pass to an existing active co-organizer or close if none is available. Shared conversations and cached reports may also be removed.
If an older app version blocks your request, update the app or contact support. Older requests require renewed confirmation of the deletion consequences.
Request deletion without the app
Email: darpanchelani12@gmail.com
Use the subject: KametiBook account deletion
If possible, send the request from the email address registered to your account and include your KametiBook username.
If you already submitted an in-app request, include its reference.
If you no longer have access to the registered email address, explain that in your message. We may ask for information necessary to verify ownership.
Do not send your password, banking credentials, payment card details, or complete CNIC.
The email button opens your email application. Review the message and send it to submit your request.
Opening your email application or copying the address does not submit a request.
You can also send a message using your preferred email service.
Suggested email
Verification and processing
Support reviews and processes requests manually.
We may need to verify account ownership and confirm the consequences before taking action.
Sending an email or submitting an in-app request starts a request. It does not immediately delete the account.
After verification and confirmation, support removes the linked personal records without an intentional retention period for those shared records.
If cleanup fails, support must resolve the failure and retry. Contact support for an update or confirmation if your request is delayed.
Information removed during cleanup
Support removes:
- Your sign-in account, private profile, and public profile.
- Your username reservation and profile files, if present.
- Linked personal payment and allocation records.
- Legacy proof files associated with those records, if present.
- Messages, shared conversations, and identified copies of your account information.
- Cached reports containing member information.
New file attachments and profile-photo uploads are currently disabled.
We do not intentionally retain personal shared records after cleanup.
Groups you organize
After verification and confirmation, a group you organize passes to an existing active co-organizer.
If no suitable active co-organizer is available, the group closes.
Group totals without personal details may remain.
Deleting your account can also remove shared conversations and cached reports. Review these consequences with support before confirming your request.
Finalization and information that may remain
A temporary account-ID security lock has a two-hour access-revocation window to prevent old sessions from recreating data.
Once that window has elapsed, support manually finalizes your request and removes the lock and request record.
Finalization is manual. The two-hour window does not mean your request will automatically be completed after two hours.
Identifying support correspondence is removed after resolution.
Database recovery versions may persist for up to one hour after removal from the active database. This does not keep your account active or make deleted records available through the app.
Copies previously exported, downloaded, printed, or shared with other participants may remain outside our control.
Contact support if you need confirmation that your request has been completed.
Financial commitments
Deleting your KametiBook account does not cancel, settle, or transfer financial commitments between you and other participants.
Resolve outstanding arrangements directly with the relevant organizers or members.
Need help?
For account deletion, privacy questions, or assistance with a delayed or failed request:
KametiBook Email: darpanchelani12@gmail.com